Zoho Creator

zoho.com · Pleasanton, United States of America

Zoho Creator is a low-code application development platform offered by Zoho that enables businesses to build custom web and mobile applications, automate workflows, and integrate data without extensive coding. It serves small to large enterprises across industries, typically sold on a subscription basis as part of Zoho’s broader SaaS suite. The product generates revenue through tiered cloud-based licensing and related professional services.

  • No-Code & Low-Code Platforms
  • Workflow Automation
  • Business Process Management
Revenue
$180.0M
Employees
1,200
Founded
2006
Headquarters
Pleasanton, United States of America

What 63 Arbolus experts think of Zoho Creator

Across 63 respondents, there are 25 promoters, 39.7%, 28 passives, 44.4%, and 10 detractors, 15.9%, producing NPS of +23.8. Of 21 renewal disclosures, 11 indicate Yes, 8 NotSure and 2 No. Established usage is common: 40 respondents, 63.5%, report more than one year of implementation. The single qualitative respondent values centralized information, flexibility and accessible cost, while noting configuration complexity and inconsistent experiences across applications. These comments concern Zoho broadly, so Creator specific conclusions remain provisional.Overall Customer Sentiment: Positive.

Who reviewed Zoho Creator

Total customers 63 59 current · 4 former
Reviews growth +63 in six months
Seniority of respondents
  • C-Suite 70% (44)
  • Director 22% (14)
  • Manager 8% (5)
Operations Generalist C-Suite NPS 7
Revenue Partner Manager NPS 7
Marketing Executive C-Suite NPS 9 Will renew

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Sentiment

23 Net Promoter Score, from 63 scored reviews
  • Promoters 25
  • Passives 28
  • Detractors 10

Cumulative NPS by month

+0 over 5 months
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 30 across 6 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 52%
  • Will renew 11
  • Undecided 8
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 53% 15 answers
  • Director 40% 5 answers
  • Manager 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 6.6/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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