ADAPTIVE

adaptive.build · New York City, United States of America

Adaptive is a construction technology company that provides a platform for designing, configuring, and delivering prefabricated building components and modular structures. It serves real estate developers, architects, and general contractors by combining software-driven design with an industrialized supply chain to reduce cost and time in multifamily and commercial projects. The company generates revenue through project-based fees and delivery of prefabricated building systems.

  • PLM & Engineering Software
  • Construction Project Management
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
45
Founded
2020
Headquarters
New York City, United States of America

What 7 Arbolus experts think of ADAPTIVE

The NPS distribution is skewed towards positive scores (majority between 7 and 9) with a mean around 8. 71% of experts report clear 'Yes' for renewal intent, 14% are unsure, and 14% indicate 'No' despite high NPS; this discrepancy suggests decision contexts or budget shifts may affect retention. 71% of experts are in more than 1 year of use, reflecting high stickiness after initial adoption. Key data themes include general satisfaction, strong likelihood to renew for most, and some risk of churn at high spend levels where factors besides product quality may dominate.Overall Customer Sentiment: Positive

Who reviewed ADAPTIVE

Total customers 7 6 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 29% (2)
Finance Leader Director NPS 7 Will renew
Finance Leader C-Suite NPS 8 Will renew
Not specified C-Suite NPS 9 Will renew

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-1 over 5 months
  • Nov 9
  • Jul 9
  • Sep 8
  • Mar 8
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 100% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by ADAPTIVE customers

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