Ansible
Ansible (by Red Hat) provides an open-source IT automation platform that allows organizations to automate provisioning, configuration management, application deployment, and orchestration across on-premises and cloud environments. It serves enterprises, service providers, and IT teams by offering both a free open-source tool and commercial products and subscriptions, including Red Hat Ansible Automation Platform, sold via Red Hat’s enterprise sales and partner channels. The software uses an agentless, YAML-based approach to define and execute automation workflows at scale.
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Business Process Management
- Revenue
- $150.0M
- Employees
- 450
- Founded
- 2013
- Headquarters
- Durham, United States of America
What 29 Arbolus experts think of Ansible
The NPS distribution is strongly positive: a majority of scores are 8 or above, with several perfect 10s. Renewal intent is high, especially among high spenders and Influencers, indicating robust satisfaction and low churn risk among key user groups. Most experts are in the MoreThan1Year implementation stage, demonstrating mature adoption and sustained value realization. Key feedback themes highlight scalability, ease of use, and agentless automation as strengths, while large-scale environment management and integration depth remain areas to watch.Overall Customer Sentiment: Positive
Who reviewed Ansible
- C-Suite 43% (12)
- Director 13% (4)
- Manager 43% (12)
Employer names and spend open in the full report, along with the other 26 customers.
Everything 29 customers told us about Ansible.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
58 Net Promoter Score, from 29 scored reviews- Promoters 18
- Passives 10
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Apr 9
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 50 across 3 companies.
Praised
- Scalability and Measurable Benefits
- Integration Across Environments
- Agentless Automation and Versatility
- Enterprise-Wide Impact Potential
Criticised
- Cost Escalation
- Competitive Replacement Risk
- Feature and Integration Gaps
- Playbook Complexity and Ownership
What customers say
Renewal intent
Plan to renew 82%Plan to renew, by seniority
- 71% 7 answers
- 100% 2 answers
- 100% 2 answers
- 8.7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Top alternatives
Most weighed by Ansible customers
Report
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