Arduino

arduino.cc · Monzambano, Italy

Arduino is an open-source hardware and software company that designs and sells microcontroller boards, development kits, and an integrated development environment used for prototyping and building electronics projects. It serves hobbyists, educators, students, and professional developers by providing boards, modules, and cloud services sold through its online store, distributors, and educational programs. The company generates revenue from hardware sales, educational kits, and related software and cloud offerings.

  • IoT & Edge Platforms
  • No-Code & Low-Code Platforms
Revenue
$45.0M
Employees
250
Founded
2005
Headquarters
Monzambano, Italy

What 12 Arbolus experts think of Arduino

NPS scores are predominantly high, with 60% of experts rating 9 or above and none expressing strong detractor sentiment. Renewal intent is generally positive among those reporting, especially among influencers with high spend. Stickiness is reinforced by more than 75% of users being in active use for over a year, and qualitative feedback highlights agility, accessibility, and a powerful library ecosystem as core strengths. Identified weaknesses mainly center on limitations for enterprise-grade development, IDE capabilities, and integration with modern CI/CD requirements.Overall Customer Sentiment: Positive

Who reviewed Arduino

Total customers 12 10 current · 2 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 40% (5)
  • Director 50% (6)
  • Manager 10% (1)
Operations Leader Director NPS 8
Engineering Engineer Manager NPS 10
Engineering Engineer Not specified NPS 10

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about Arduino.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

54 Net Promoter Score, from 11 scored reviews
  • Promoters 7
  • Passives 3
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • Dec 10
  • Mar 10
  • Jun 10
  • Jul 10
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 54 across 1 companies.

Praised

  • Open Platform for Prototyping
  • Accessibility and Speed
  • Broad Library Support
  • Enhanced Local AI and Security

Criticised

  • Limited Enterprise Tooling
  • IDE Simplicity Limits Team Use
  • Lack of Local AI and Data Security
  • Commercialization Risks

What customers say

Open Platform for Prototyping
“The vast open-source ecosystem and hardware standards let me focus on development rather than hardware compatibility issues.”
Accessibility and Speed
“I can very quickly build proofs of concept and validate ideas thanks to the platform's low barrier to entry and component compatibility.”
Broad Library Support
“The available libraries remove licensing concerns and make developing and deploying embedded solutions fast and reliable.”

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 0% 1 answer
  • Not specified 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 10/10 Average score from customers not renewing

Report

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