Arbolus Intelligence

Apigee

apigee.com · Mountain View, United States of America

Apigee, now part of Google Cloud, provides an API management platform that helps enterprises design, secure, publish, monitor, and analyze APIs used to connect applications and services. Its products are used by developers, IT teams, and digital business units to manage traffic, enforce security policies, and gain analytics on API usage, typically sold as subscription-based cloud and hybrid software. The platform supports digital transformation initiatives, partner ecosystems, and mobile and web application backends across a wide range of industries.

  • API Management & Integration
  • Cloud Infrastructure & Hosting
  • MLOps & ML Platforms
Listed in
Revenue
$160.0M
Employees
800
Founded
2004
Headquarters
Mountain View, United States of America

What 12 Arbolus experts think of Apigee

NPS scores are generally high, with most experts reporting scores of 8–10, indicating strong satisfaction. Renewal intent is positive, with all experts stating 'Yes' for renewal except one 'Not Sure' and a single outlier displaying moderate NPS. Most customers have been using Apigee for more than one year, reflecting deep adoption. Feedback themes stress Apigee's strengths in enterprise security, comprehensive governance, and scalability. Cost and implementation complexity are cited as drawbacks, but are outweighed by performance and reliability for most large-scale users.Overall Customer Sentiment: Positive

Who reviewed Apigee

Total customers 12 12 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 67% (8)
  • Director 33% (4)
Product Leader C-Suite NPS 6 Submitted Apr 2026
Operations Leader C-Suite NPS 10 Submitted Jul 2026
Engineering Leader Director NPS 8 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about Apigee.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 12 scored reviews
  • Promoters 7
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Dec 8
  • Mar 8
  • Apr 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 37 across 2 companies.

Praised

  • Scalability for Large Enterprises
  • Mature Governance and Security
  • Comprehensive Analytics and Visibility
  • AI-Driven Analytics

Criticised

  • Competitive Alternatives
  • AI-Driven Competition
  • Requirement for Measurable Improvements
  • Implementation Complexity

What customers say

Scalability for Large Enterprises
“Apigee is well suited for medium and large enterprises that manage many APIs and require enterprise reliability.”
Mature Governance and Security
“I would recommend Apigee to organizations that need strong governance and security for enterprise-scale API ecosystems.”
Comprehensive Analytics and Visibility
“Monitoring API performance and usage across enterprise services with Apigee provides improved security, operational visibility, and stronger governance.”

Renewal intent

Plan to renew 89%
  • Will renew 8
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • Director 100% 3 answers
  • 8.4/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

Top alternatives

Most weighed by Apigee customers

Report

Customer Report - Sep 2026 Sep 2026 12 + 0

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