MuleSoft

mulesoft.com · San Francisco, United States of America

MuleSoft, a Salesforce company, provides an integration and API management platform that enables organizations to connect applications, data, and devices across on‑premises and cloud environments. Its Anypoint Platform is used by enterprises and governments to design, build, secure, and manage APIs and integrations, typically sold via subscription licensing and related services. Customers use MuleSoft to modernize legacy systems, build digital experiences, and support data integration initiatives.

  • API Management & Integration
  • Business Process Management
  • Cloud Infrastructure & Hosting
Revenue
$1.2B
Employees
2,500
Founded
2006
Headquarters
San Francisco, United States of America

What 76 Arbolus experts think of MuleSoft

76 customers have reviewed MuleSoft so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed MuleSoft

Total customers 76 73 current · 3 former
Reviews growth +33 in six months
Seniority of respondents
  • C-Suite 72% (55)
  • Director 27% (21)
  • Manager 1% (1)
Data Leader C-Suite NPS 7 Undecided
Finance Leader Director NPS 7 Will renew
Revenue Partner C-Suite NPS 7

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Sentiment

24 Net Promoter Score, from 75 scored reviews
  • Promoters 29
  • Passives 35
  • Detractors 11

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 30 across 6 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 69%
  • Will renew 36
  • Undecided 8
  • Not renewing 8

Plan to renew, by seniority

  • C-Suite 69% 35 answers
  • Director 67% 15 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers
  • 5.9/10 Average score from customers not renewing

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