Arbolus Intelligence

Nanonets

nanonets.com · San Francisco, United States of America

Nanonets is an AI software company that provides document automation and intelligent data extraction tools for businesses. Its platform uses machine learning to capture, classify, and validate data from documents such as invoices, receipts, purchase orders, and forms, integrating with existing workflows and systems. The company generates revenue through subscriptions to its cloud-based software and related usage-based plans for enterprises and mid-market customers.

  • Document & Vision AI
  • Workflow Automation
  • Data Integration & ETL
Listed in
Revenue
$18.0M
Employees
180
Founded
2017
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of Nanonets

Nanonets displays a strong NPS (range 7-10) with 85% of experts rating 8 or higher, indicating solid satisfaction. Renewal intent is high among enterprise and operations leaders, with 0% stating intent not to renew. Most adopters report full or advanced implementation within the first year (100% within 'MoreThan1Year' or 'LessThan1Year'). Experts highlight efficiency gains, high accuracy, and integration ease as leading positives, while weaknesses include pricing scalability and setup complexity for advanced/custom models. Suggestions for improvement include enhanced analytics and expanded multimodal capabilities.Overall Customer Sentiment: Positive

Who reviewed Nanonets

Total customers 8 8 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 57% (5)
  • Director 14% (1)
  • Manager 29% (2)
Strategy Partner Manager NPS 8 Will renew Submitted Mar 2026
Engineering Executive Manager NPS 8 Submitted Sep 2026
Engineering Engineer C-Suite NPS 9 Will renew Submitted Mar 2026

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Nanonets.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-1 over 4 months
  • Mar 9
  • May 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Praised

  • Expanded Integration and Automation
  • Adoption of Multimodal AI Capabilities
  • Internal AI Development and Flexibility
  • Ease of Integration and API-First Design

Criticised

  • Internal Solutions Outpacing Vendor Tools
  • Feature Parity and Cost
  • AI-Enabled Competitor Displacement
  • Limited Analytics and Reporting Features

What customers say

Ease of Integration and API-First Design
“The integration with other systems and the flexibility to customize were core reasons for our decision; we use Nanonets as part of a larger workflow, not as a standalone tool.”
High OCR Accuracy and Flexible Extraction
“I rely on Nanonets for its strong out-of-the-box OCR accuracy and ability to handle varied vendor formats without breaking, even when document layouts change.”
Automation and Efficiency Gains
“We were able to automate document ingestion and processing, leading to dramatic reductions in manual data entry and significant operational time savings.”

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 9/10 Average score from customers who will renew

Report

Customer Report - Sep 2026 Sep 2026 8 + 0

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