Neysa

neysa.ai · Bengaluru, India

Neysa is an AI-native observability and security operations platform that unifies monitoring, logging, incident management, and SecOps into a single cloud-based system for enterprises. The company uses generative AI and automation to help IT, DevOps, and security teams detect, investigate, and remediate infrastructure and application issues more quickly. Neysa generates revenue through subscriptions to its SaaS platform and related enterprise services.

  • Observability & Monitoring
  • Security Operations (SIEM/SOAR)
  • IT Consulting & Implementation
Revenue
$6.0M
Employees
120
Founded
2023
Headquarters
Bengaluru, India

What 5 Arbolus experts think of Neysa

NPS scores for Neysa are concentrated in the 8-9 range, reflecting consistent customer satisfaction across both user and influencer roles. 80% of experts express intent to renew contracts, with the remainder undecided rather than negative. Customers with >1 year implementations show greater loyalty and higher NPS, indicating strong stickiness. Users and influencers across all industries report uniformly positive sentiment—no negative NPS scores are present. Overall Customer Sentiment: Positive

Who reviewed Neysa

Total customers 5 4 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Engineering Leader C-Suite NPS 8 Will renew
Generalist Leader C-Suite NPS 8 Will renew
Engineering Leader C-Suite NPS 9

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use Neysa

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