Notable

notablehealth.com · Palo Alto, United States of America

Notable provides an AI-powered automation platform for healthcare providers that captures clinical data, automates administrative workflows, and supports patient engagement to reduce manual data entry and improve operational efficiency. The company sells its software and automation services primarily to health systems, physician groups, and clinics on a subscription and services basis.

  • Document & Vision AI
  • Patient Engagement & Telehealth
  • Workflow Automation
Revenue
$45.0M
Employees
350
Founded
2017
Headquarters
Palo Alto, United States of America

What 6 Arbolus experts think of Notable

NPS scores range from 5 to 8, with an average sentiment of moderate satisfaction and no extreme promoters or detractors. Renewal intent is reported as positive in 1 case, uncertain in 2, and unreported elsewhere, indicating hesitant long-term commitment. Stickiness is low to moderate, with implementation stages ranging from pilot, less than 1 year, to over 1 year, but also includes not sure and offboarding statuses. The primary themes are moderate approval counterbalanced by concerns over value realization and ongoing use.Overall Customer Sentiment: Neutral

Who reviewed Notable

Total customers 6 6 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Legal Generalist C-Suite NPS 8 Will renew
Strategy Partner C-Suite NPS 6
Operations Manager C-Suite NPS 6

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Sentiment

-66 Net Promoter Score, from 6 scored reviews
  • Promoters 0
  • Passives 2
  • Detractors 4

Cumulative NPS by month

-2 over 3 months
  • Dec 8
  • Apr 7
  • Sep 6

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -66 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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