Arbolus Intelligence

Boomi

boomi.com · Wayne, United States of America

Boomi is a cloud-based integration platform provider that helps enterprises connect applications, data, and systems across on-premise and cloud environments. Its iPaaS offering supports data integration, API management, workflow automation, and B2B/EDI connectivity, generating revenue through subscription-based software licenses and related services. The company serves mid-market and large enterprises across industries seeking to modernize and unify their technology stacks.

  • Data Integration & ETL
  • API Management & Integration
  • Workflow Automation
Listed in
Revenue
$450.0M
Employees
2,000
Founded
2000
Headquarters
Wayne, United States of America

What 69 Arbolus experts think of Boomi

NPS scores are strongly positive, with the majority in the 8–10 range and only a minor tail of detractors (NPS 3–6). Over 75% of experts express willingness to recommend or renew, especially in high-spend or long-term deployments. Most users highlight ease of deployment, stable performance, and fast support as key strengths. Main pain points include rising costs, limits on complex event-driven integration, and variable performance in advanced use cases. Overall customer sentiment:Positive

Who reviewed Boomi

Total customers 69 63 current · 6 former
Reviews growth +37 in six months
Seniority of respondents
  • C-Suite 80% (55)
  • Director 14% (10)
  • Manager 6% (4)
Engineering Executive C-Suite NPS 9 Will renew Submitted Nov 2025
Strategy Leader C-Suite NPS 7 Submitted Jan 2026
Not specified C-Suite NPS 10 Undecided Submitted Dec 2024

Employer names and spend open in the full report, along with the other 66 customers.

Everything 69 customers told us about Boomi.

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Sentiment

20 Net Promoter Score, from 68 scored reviews
  • Promoters 26
  • Passives 30
  • Detractors 12

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 11 reviews, accumulated up to each month. Category median 24 across 11 companies.

Praised

  • Breadth of Connectors and Platform Coverage
  • Speed to Value and Ease of Integration
  • Reliability and Performance at Scale
  • AI-Enhanced Productivity

Criticised

  • Vendor Consolidation and Bundling
  • Market Disruption from AI-Driven Tools
  • Displacement by Native Cloud Offerings
  • Complex Data Migrations and Advanced Use Cases

What customers say

Breadth of Connectors and Platform Coverage
“The rich out-of-the-box connectors and the unified platform for iPaaS, B2B/EDI, and MDM make Boomi uniquely versatile for integrating diverse systems.”
Speed to Value and Ease of Integration
“I appreciate that with Boomi we can deploy integrations quickly with minimal need for highly skilled resources, reducing time and complexity.”
Reliability and Performance at Scale
“Boomi enabled us to migrate over a million APIs in just three months with strong performance, demonstrating both stability and scalability.”

Renewal intent

Plan to renew 59%
  • Will renew 29
  • Undecided 15
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 55% 38 answers
  • Director 67% 6 answers
  • Manager 67% 3 answers
  • Not specified 100% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 5.6/10 Average score from customers not renewing

Top alternatives

Most weighed by Boomi customers

Report

Customer Report - Oct 2026 Oct 2026 69 + 2

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