Arbolus Intelligence

BOOST AI

boost.ai · Stavanger, Norway

Boost.ai is a Norwegian software company that provides an enterprise conversational AI platform used by banks, insurers, public sector agencies, and other large organizations to automate customer service and internal support through virtual agents and chatbots. Its cloud-based solution integrates with existing contact center and CRM systems to handle high volumes of inquiries across web, mobile, and messaging channels. The company generates revenue through software licensing and subscriptions, plus related implementation and support services.

  • Conversational AI & Chatbots
  • Customer Support & Help Desk
  • Speech & Conversational AI Infrastructure
Listed in
Revenue
$18.0M
Employees
160
Founded
2016
Headquarters
Stavanger, Norway

What 10 Arbolus experts think of BOOST AI

BOOST AI is seen very favorably, with high NPS (mostly 8-10), strong renewal intentions, and most customers in advanced or established implementation stages. The feedback highlights strengths in compliance-ready features, time-to-value, and reliability. Key themes include rapid deployment, value for regulated industries, and the necessity for ongoing flow maintenance. Watchpoints are admin panel usability and lack of pricing transparency for some buyers. Overall Customer Sentiment: Positive

Who reviewed BOOST AI

Total customers 10 9 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 62% (6)
  • Director 25% (3)
  • Manager 12% (1)
Executive C-Suite NPS 10 Will renew Submitted Mar 2026
Generalist Generalist Not specified NPS 6 Submitted Sep 2026
Engineering Engineer Not specified NPS 10 Submitted Sep 2026

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about BOOST AI.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 10 scored reviews
  • Promoters 6
  • Passives 2
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • Jan 9
  • Feb 9
  • Mar 9
  • May 9
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 24 across 3 companies.

Praised

  • Broaden Analytics Offerings
  • Increase Transparency in Pricing
  • Improve Usability for Admins
  • Compliance-Ready for Regulated Industries

Criticised

  • Significant Pricing Barrier
  • Analytics Could Go Deeper
  • Usability Limits Admin Efficiency
  • Usability and Pricing as Weak Points

What customers say

Compliance-Ready for Regulated Industries
“I recommend BOOST AI to peers needing secure conversational AI for banking or finance, especially where regulatory compliance is crucial.”
Rapid Deployment and Pre-Built Content
“The no-code builder and industry-specific templates allowed me to deploy new conversation flows quickly without waiting on engineering.”
Hybrid AI Delivers Predictable Outcomes
“The hybrid NLU and LLM approach meant more control and predictable performance, which matters for regulated customer interactions.”

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 100% 2 answers
  • Manager 0% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 3/10 Average score from undecided customers

Top alternatives

Most weighed by BOOST AI customers

Report

Customer Report - Sep 2026 Sep 2026 10 + 0

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