NABLA
Nabla is a healthcare technology company that develops an AI copilot for clinicians, integrating with electronic health records and telehealth workflows to automate note-taking, documentation, and related administrative tasks. Its platform is used by physicians and healthcare organizations to reduce clerical burden and improve productivity during patient encounters, and it generates revenue through subscription and usage-based software fees.
- Document & Vision AI
- Patient Engagement & Telehealth
- Revenue
- $8.0M
- Employees
- 120
- Founded
- 2018
- Headquarters
- Paris, France
What 17 Arbolus experts think of NABLA
NPS is skewed positive, with 47% promoters (NPS 9–10), 27% passives (NPS 7–8), and 26% detractors (NPS 2–6). Renewal intent is mainly positive: 54% indicate 'Yes', 38% are 'Not Sure', and 8% indicate 'No'. Stickiness is strongest at MoreThan1Year (38%), followed by LessThan1Year (31%), with pilot/offboarding making up the remainder. Emerging themes are robust satisfaction among high spenders, higher uncertainty in short pilots and offboarding, and a link between high NPS and renewal. Overall Customer Sentiment: Positive
Who reviewed NABLA
- C-Suite 69% (12)
- Director 12% (2)
- Manager 19% (3)
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Sentiment
23 Net Promoter Score, from 17 scored reviews- Promoters 8
- Passives 5
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Mar 7
- Aug 7
- Dec 7
- Apr 7
- Jun 8
- Aug 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 26 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 45% 11 answers
- 50% 2 answers
- 100% 1 answer
- 0% 1 answer
- 8.9/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
Top alternatives
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