Appian RPA (RPA business unit)
Appian RPA is the robotic process automation business unit of Appian Corporation, providing tools to design, deploy, and manage software robots that automate repetitive, rules-based tasks as part of Appian’s low-code automation platform for enterprises. It enables organizations to integrate RPA with workflows, AI, and business rules to streamline operations and reduce manual work across systems. The unit generates revenue through subscriptions and licenses to the Appian platform and related professional services.
- Workflow Automation
- No-Code & Low-Code Platforms
- Business Process Management
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2020
- Headquarters
- McLeansboro, United States of America
What 19 Arbolus experts think of Appian RPA (RPA business unit)
NPS distribution is highly positive, with 73% of respondents giving scores of 8 or higher, and 20% giving perfect scores. The Renewal intent among high-spend influencers is strong, with all recorded intent responses positive or 'Yes.' Stickiness is reflected in 78% of respondents reporting implementation periods longer than one year, indicating established use and integration. Key themes include durable satisfaction, strong adoption across roles and industries, and renewals linked to delivery on automation value.Overall Customer Sentiment: Positive
Who reviewed Appian RPA (RPA business unit)
- C-Suite 63% (12)
- Director 26% (5)
- Manager 11% (2)
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Sentiment
31 Net Promoter Score, from 19 scored reviews- Promoters 9
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 5 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 45 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 67% 6 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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