Appfire
Appfire is a software company that develops and acquires apps and tools that extend platforms such as Atlassian, GitHub, and Salesforce, helping software development, IT, and business teams manage workflows, collaboration, and project delivery. It generates revenue by selling commercial add-ons, SaaS products, and support services through marketplaces and direct enterprise sales.
- Project & Work Management
- Workflow Automation
- IT Consulting & Implementation
- Revenue
- $220.0M
- Employees
- 850
- Founded
- 2005
- Headquarters
- Andover, United States of America
What 16 Arbolus experts think of Appfire
NPS scores skew toward positive and neutral sentiments, with most experts awarding scores between 7 and 9. Renewal intent is mixed: approximately half signaled strong renewal likelihood, while others remain uncertain, especially among Influencers. Stickiness is high in customers using Appfire for mission-critical automations, while those in earlier implementation stages or with less comprehensive deployments show moderate stickiness. Key themes include high satisfaction with integration and automation features, balanced by desires for more unified platforms and improved reporting/dashboarding. Overall Customer Sentiment: Positive
Who reviewed Appfire
- C-Suite 56% (9)
- Director 31% (5)
- Manager 12% (2)
Employer names and spend open in the full report, along with the other 13 customers.
Everything 16 customers told us about Appfire.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
18 Net Promoter Score, from 16 scored reviews- Promoters 4
- Passives 11
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Nov 8
- Jan 8
- Mar 8
- May 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 27 across 5 companies.
Praised
- Move Toward Unified Analytics
- Maintain and Improve Support Quality
- Expand Integration and APIs
- Strong Quality and Support
Criticised
- Native Atlassian or ServiceNow Advances
- Unified Platform Competitors
- Loss of Support or Quality
- Preference for Suite Consolidation
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 63% 8 answers
- 40% 5 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Appfire customers
Report
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Appfire
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