Tempo Software

tempo.io · Canada

Tempo Software provides time tracking, resource planning, and project portfolio management applications that integrate with Atlassian Jira to help software and project teams plan, track, and report on work. Its products are used by enterprises and mid-market organizations to manage capacity, budgets, and profitability across agile and traditional projects. The company generates revenue through subscription-based SaaS licenses and related services.

  • Project & Work Management
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
300
Founded
2006
Headquarters
Canada

What 23 Arbolus experts think of Tempo Software

NPS distribution is skewed positive, with most scores in the 7–10 range and limited detractors. A significant portion of respondents remain 'not sure' on renewal intent (reflecting tentative sentiment mainly among lower-spend and pilot-stage customers). Implementation stickiness is high for long-standing users, with increasing budget allocation and reports of positive feedback on ease of use, integration, and responsive support. Key themes in expert feedback highlight user-friendliness, integration strength with Jira/other core systems, and time-saving benefits, alongside some ongoing concerns around cost competitiveness and lack of consolidated, all-in-one capabilities. Overall Customer Sentiment: Positive

Who reviewed Tempo Software

Total customers 23 22 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 64% (15)
  • Director 27% (6)
  • Manager 9% (2)
Operations Leader C-Suite NPS 10 Will renew
Marketing Leader C-Suite NPS 8 Will renew
Engineering Engineer C-Suite NPS 7 Undecided

Employer names and spend open in the full report, along with the other 20 customers.

Everything 23 customers told us about Tempo Software.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 23 scored reviews
  • Promoters 6
  • Passives 13
  • Detractors 4

Cumulative NPS by month

+1 over 6 months
  • Feb 7
  • May 7
  • Jun 8
  • Jul 7
  • Aug 7
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 26 across 4 companies.

Praised

  • Scaling Potential and Digital Transformation
  • Expansion through Integration and Customization
  • Process Innovation and Automation
  • Unified Platform and User Experience

Criticised

  • Competitive Suite Solutions
  • Need for Next-Generation Features
  • Commercial Pressure and Price Increases
  • Pricing Not Competitive

What customers say

Unified Platform and User Experience
“I would recommend Tempo because you can manage everything from one platform, and all their tools have a unified interface, making it easier for training and daily operations.”
Responsiveness and Support
“Support from Tempo is strong, with high response speed—even during holidays or off-hours—which is a significant positive for our team.”
Productivity and Time Savings
“Tempo Roadmonk easily saves me a lot of time compared to managing roadmaps in PowerPoint or Excel, especially if roadmaps are central to your workflow.”

Renewal intent

Plan to renew 37%
  • Will renew 7
  • Undecided 12
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 42% 12 answers
  • Director 20% 5 answers
  • Manager 50% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers

Top alternatives

Most weighed by Tempo Software customers

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