Thinkproject
Thinkproject is a provider of construction and engineering project collaboration software that helps asset owners, contractors, and engineering firms manage documents, BIM models, workflows, and compliance across the project lifecycle. Its cloud platform centralizes project information, supports communication between stakeholders, and enables better control of cost, quality, and timelines. The company generates revenue through subscriptions and services for its SaaS solutions used on infrastructure, building, and industrial projects.
- Construction Project Management
- Document Management & E-signature
- Project & Work Management
- Revenue
- $150.0M
- Employees
- 700
- Founded
- 2000
- Headquarters
- Munich, Germany
What 17 Arbolus experts think of Thinkproject
The NPS distribution ranges from 6 to 9, averaging 7.6, which signals generally positive satisfaction but highlights some user frustration, mostly related to usability and flexibility. Renewal intent is strong among Influencers and high spenders while several Users report uncertainty. Stickiness is notable, with the majority on the platform for over a year. Expert feedback consistently praises compliance, audit trails, and support, but also points out clunky UX and a desire for more automation and AI-driven features. Overall Customer Sentiment: Positive
Who reviewed Thinkproject
- C-Suite 53% (9)
- Director 35% (6)
- Manager 12% (2)
Employer names and spend open in the full report, along with the other 14 customers.
Everything 17 customers told us about Thinkproject.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
5 Net Promoter Score, from 17 scored reviews- Promoters 4
- Passives 10
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Jan 7
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 11 across 4 companies.
Praised
- AI-Augmented Workflows
- Integration and Data Unification
- Innovation in Automation
- Interoperability and Integration
Criticised
- Manual Processes and Lack of Automation
- Cumbersome User Experience
- Slow Change Management
- Price Sensitivity and Cost Increases
What customers say
Renewal intent
Plan to renew 30%Plan to renew, by seniority
- 17% 6 answers
- 50% 2 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Thinkproject customers
Report
More in Workplace & Productivity and ERP Software
Other companies in both categories with a customer report.
For people who use Thinkproject
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