TigerConnect
TigerConnect provides a secure clinical communication and collaboration platform used by hospitals and healthcare organizations to coordinate care, share patient information, and streamline workflows. Its cloud-based solutions include secure messaging, voice and video, nurse call integration, and on-call scheduling, sold primarily on a subscription basis to health systems, medical groups, and other care providers.
- Communications & Meetings
- Healthcare IT Consulting & Implementation
- Workflow Automation
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2010
- Headquarters
- Santa Monica, United States of America
What 27 Arbolus experts think of TigerConnect
NPS scores cluster between 6 and 10 with several high marks but also notable detractors, highlighting moderate but not universal advocacy. Most experts are in long-term or established use with TigerConnect, suggesting some stickiness. Renewal intent signals are mixed: several high spenders indicate intent to renew, while others cite feature gaps like limited AI-driven workflow automation as reasons for possible churn. Experts praise security and ease of use, but some report insufficient analytics and AI capabilities, which tempers enthusiasm. Overall Customer Sentiment: Neutral-Positive
Who reviewed TigerConnect
- C-Suite 85% (23)
- Director 7% (2)
- Manager 7% (2)
Employer names and spend open in the full report, along with the other 24 customers.
Everything 27 customers told us about TigerConnect.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
7 Net Promoter Score, from 27 scored reviews- Promoters 9
- Passives 11
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 7
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 7 across 3 companies.
Praised
- Seamless Integration Across Systems
- AI-Powered Workflow Automation
- Comprehensive Operational Analytics
- Secure and Compliant Messaging
Criticised
- User Churn from Notification Fatigue
- Broader Digital Workplace Competitors
- Competitive Feature Gaps
- Analytics Limitations
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 56% 9 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
Most weighed by TigerConnect customers
Report
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