Toggl
Toggl is a software company that provides time tracking, project planning, and hiring tools for freelancers, teams, and businesses. Its main products—Toggl Track, Toggl Plan, and Toggl Hire—are offered as cloud-based subscriptions that help customers track billable hours, manage workloads and timelines, and run skills-based hiring processes. The company serves a global customer base across professional services, technology, and other knowledge-work industries.
- Project & Work Management
- Revenue
- $25.0M
- Employees
- 250
- Founded
- 2006
- Headquarters
- Tallinn, Estonia
What 11 Arbolus experts think of Toggl
Toggl’s NPS distribution is strongly positive, with 60% of respondents scoring 9 or above and only 1 scoring at 5. Renewal intent is high among higher spenders and influencers, with all reporting likelihood to renew or already renewed. Stickiness is demonstrated by over 55% of respondents being in the 'MoreThan1Year' implementation stage, reinforcing stable long-term adoption. Key themes include strong platform satisfaction, ROI realization, and ongoing commitment especially from larger organizations.Overall Customer Sentiment: Positive
Who reviewed Toggl
- C-Suite 60% (7)
- Director 20% (2)
- Manager 20% (2)
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Sentiment
36 Net Promoter Score, from 11 scored reviews- Promoters 6
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 9
- May 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 80% 5 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
Top alternatives
Most weighed by Toggl customers
More in Data & Analytics and Workplace & Productivity
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