sevDesk
sevDesk is a German SaaS company that provides cloud-based accounting and invoicing software for freelancers, self-employed professionals, and small businesses, enabling them to manage bookkeeping, quotes, invoices, and receipts digitally. The platform integrates with banks and tax advisors to streamline financial administration and compliance. Revenue is generated through subscription plans for its web and mobile applications and related add-on services.
- Accounting & Bookkeeping Software
- Tax Automation
- Revenue
- $25.0M
- Employees
- 250
- Founded
- 2013
- Headquarters
- Offenburg, Germany
What 25 Arbolus experts think of sevDesk
sevDesk receives a largely positive response with 85% of respondents sharing NPS of 7 or above and a majority indicating clear renewal intent. Stickiness is strong among those implemented for over a year, especially in mid- and high-spend segments. Key themes from expert feedback highlight reliability, ease of use, and automation benefits but also surface criticism on complexity for advanced use cases and onboarding. Dissatisfaction is concentrated among low spend/offboarding users who cite reporting limitations and lack of advanced features.Overall Customer Sentiment: Positive
Who reviewed sevDesk
- C-Suite 74% (19)
- Director 17% (4)
- Manager 9% (2)
Employer names and spend open in the full report, along with the other 22 customers.
Everything 25 customers told us about sevDesk.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-4 Net Promoter Score, from 25 scored reviews- Promoters 7
- Passives 10
- Detractors 8
Cumulative NPS by month
+1 over 6 months- Apr 6
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 11 across 9 companies.
Praised
- Reliable Platform for SME Accounting
- Automation and Efficiency Gains
- Ease of Use and Implementation
- Multi-Entity and ERP Integration
Criticised
- Limited Advanced Reporting
- Onboarding Not Always Intuitive
- Cost and Scalability Concerns
- AI Replacing Routine Functions
What customers say
Renewal intent
Plan to renew 39%Plan to renew, by seniority
- 36% 14 answers
- 0% 2 answers
- 100% 1 answer
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 3.8/10 Average score from customers not renewing
Top alternatives
Most weighed by sevDesk customers
Report
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