DATEV
Accounting, payroll
- Revenue
- $1.6B
- Employees
- 9,000
- Founded
- 1966
- Headquarters
- Germany
What 42 Arbolus experts think of DATEV
NPS scores cluster in the 7-10 range, with frequent 8s and 10s, yielding a positive trend. Renewal intent is overwhelmingly positive from high spenders and influencers, with lower spenders and some users expressing uncertainty. Stickiness is very high, with 100% of respondents reporting more than 1 year of implementation. The main theme is deep-rooted adoption and persistent satisfaction among finance and business decision-makers.Overall Customer Sentiment: Positive
Who reviewed DATEV
- C-Suite 78% (33)
- Director 10% (4)
- Manager 12% (5)
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Sentiment
7 Net Promoter Score, from 41 scored reviews- Promoters 10
- Passives 24
- Detractors 7
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 11 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 68%Plan to renew, by seniority
- 68% 19 answers
- 100% 4 answers
- 50% 4 answers
- 0% 1 answer
- 8.2/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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