DEALERCENTER

dealercenter.com · Los Angeles, United States of America

DealerCenter is a software platform that provides independent and franchise auto dealerships with dealer management system (DMS) tools, inventory management, CRM, desking, F&I, and integrations to lenders and credit bureaus. The company serves used-car and new-car dealers in the U.S., offering its software on a subscription basis along with related services such as websites and marketing tools. It generates revenue through recurring SaaS fees and value-added services to dealers and finance partners.

Sales CRM
Project & Work Management
IT Consulting & Implementation

Listed in

Revenue: $90.0M
Employees: 450
Founded: 2001
Headquarters: Los Angeles, United States of America

What 8 Arbolus experts think of DEALERCENTER

NPS scores are consistently high, with four experts scoring 9 or 10, and only one reporting a moderate score of 5. Renewal intent is strongly positive among those who disclosed intentions, especially among Influencer roles. Most report implementation for over one year, indicating lasting engagement. Positive sentiment is pronounced among higher spenders and operational decision-makers, with minimal detractor presence.Overall Customer Sentiment: Positive

Who reviewed DEALERCENTER

Total customers 8 8 current · 0 former

Reviews growth +8 in six months

Seniority of respondents

C-Suite 88% (7)
Manager 12% (1)

Revenue Partner C-Suite NPS 10 Will renew Submitted Jul 2026

Executive C-Suite NPS 9 Submitted Aug 2026

Data Leader C-Suite NPS 10 Submitted Jul 2026

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Sentiment

62 Net Promoter Score, from 8 scored reviews

Promoters 6
Passives 1
Detractors 1

Cumulative NPS by month

+2 over 4 months

Mar 7
Jun 9
Jul 9
Aug 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 57 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%

Will renew 3
Undecided 0
Not renewing 0

Plan to renew, by seniority

C-Suite 100% 2 answers
Manager 100% 1 answer

10/10 Average score from customers who will renew

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