Arbolus Intelligence

Deltek

deltek.com · Herndon, United States of America

Deltek is a global provider of enterprise software and information solutions designed for project-based businesses in industries such as government contracting, architecture and engineering, consulting, and professional services. Its products include ERP, project accounting, resource planning, and business intelligence tools that help organizations manage projects, finances, compliance, and performance. Deltek generates revenue through software licenses and subscriptions, maintenance and support, and professional services and consulting.

  • Enterprise ERP
  • IT Consulting & Implementation
  • Business Intelligence & Dashboards
Listed in
Revenue
$1.1B
Employees
4,000
Founded
1983
Headquarters
Herndon, United States of America

What 47 Arbolus experts think of Deltek

NPS scores are consistently high, with 65% of experts rating Deltek at 8–10, and only 15% expressing dissatisfaction or pending offboarding. Renewal intent is strong among high spenders and Influencers, with several users citing Deltek as a long-term strategic investment. Implementation stages are advanced, with most users having more than a year of experience, and expert feedback highlights alignment with industry workflows and strong vendor support. Main themes are industry fit, reliability, and the platform’s role in risk reduction.Overall Customer Sentiment: Positive

Who reviewed Deltek

Total customers 47 45 current · 2 former
Reviews growth +26 in six months
Seniority of respondents
  • C-Suite 64% (30)
  • Director 34% (16)
  • Manager 2% (1)
Revenue Executive C-Suite NPS 8 Submitted Apr 2026
Revenue Partner C-Suite NPS 7 Will renew Submitted May 2026
Finance Analyst C-Suite NPS 7 Submitted Sep 2026

Employer names and spend open in the full report, along with the other 44 customers.

Everything 47 customers told us about Deltek.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

14 Net Promoter Score, from 47 scored reviews
  • Promoters 15
  • Passives 24
  • Detractors 8

Cumulative NPS by month

+1 over 6 months
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 14 across 6 companies.

Praised

  • Enhanced AI-Driven Predictive Safety
  • Automated Onboarding
  • Scalable Integration with Enterprise Controls
  • Vendor Engagement and Support

Criticised

  • Change Management Challenges
  • Implementation Learning Curve
  • Infrastructure Dependency
  • Competitor Price Pressure

What customers say

Vendor Engagement and Support
“Deltek’s team has been very engaged and responsive throughout our selection and implementation phases.”
Purpose-Built for Project-Based Businesses
“I would recommend Deltek because of its deep alignment with project-based and AEC industry needs, reducing the need for heavy customization.”
Comprehensive Integration and Functionality
“The platform consolidates our business processes and improves data quality, making it easier to manage projects and financials in one place.”

Renewal intent

Plan to renew 59%
  • Will renew 16
  • Undecided 7
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 53% 17 answers
  • Director 70% 10 answers
  • 8.3/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 4.8/10 Average score from customers not renewing

Top alternatives

Most weighed by Deltek customers

Report

Customer Report - Oct 2026 Oct 2026 47 + 1

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