Divvy

divvypay.com · Draper, United States of America

Divvy, a Bill company, provides a spend and expense management platform that combines corporate charge cards with software to help businesses control budgets, track employee spending in real time, and automate expense reporting and reimbursements. It serves small and mid-sized businesses across industries, generating revenue primarily through interchange fees on card transactions and paid software features. The platform also offers tools for bill pay, virtual cards, and basic AP workflows.

  • Spend Management
  • Expense Management
  • Accounts Payable Automation
Revenue
$120.0M
Employees
600
Founded
2016
Headquarters
Draper, United States of America

What 25 Arbolus experts think of Divvy

NPS scores are strongly positive, with multiple experts rating Divvy as a 9 or 10, and verbal advocacy driven by ease of use, scalable control, and transparency features. Majority of high-spend and long-term customers express intent to renew, though a minority of influencers are not certain, signaling some renewal risk. Stickiness is high among those with more than one year implementation, reflecting a high degree of workflow embedding. Key positive themes include automation of approval processes and real-time visibility; negatives focus on desired improvements in AI automation and complex custom reporting. Overall Customer Sentiment: Positive

Who reviewed Divvy

Total customers 25 22 current · 3 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 91% (23)
  • Director 4% (1)
  • Manager 4% (1)
Finance Executive C-Suite NPS 8 Undecided
Finance Executive C-Suite NPS 7 Undecided
Finance Executive C-Suite NPS 10

Employer names and spend open in the full report, along with the other 22 customers.

Everything 25 customers told us about Divvy.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

36 Net Promoter Score, from 25 scored reviews
  • Promoters 13
  • Passives 8
  • Detractors 4

Cumulative NPS by month

+1 over 6 months
  • Apr 7
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 35 across 5 companies.

Praised

  • Robust Spend Controls and Oversight
  • Policy Enforcement at Point of Purchase
  • Efficient Multi-Entity and Virtual Card Support
  • Support for Complex, Growing Organizations

Criticised

  • Overkill for Simple Use Cases
  • Competitive Feature Gaps
  • Integration or Platform Outages
  • Manual Configuration Required

What customers say

Robust Spend Controls and Oversight
“The platform lets us issue cards, set spending limits, require approvals, and provides real-time visibility, which has helped with compliance and reduced manual effort.”
Policy Enforcement at Point of Purchase
“This tool flips the script—it enforces policy right at the moment of purchase and gives finance teams their time back.”
Efficient Multi-Entity and Virtual Card Support
“The ability to assign virtual cards to departments and provide real-time transaction data has improved accountability and made reconciliations much easier.”

Renewal intent

Plan to renew 54%
  • Will renew 7
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 60% 10 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • Not specified 0% 1 answer
  • 9.4/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Top alternatives

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