DocMagic
DocMagic is a provider of document generation, eSign, eDelivery, and compliance technology for the mortgage and consumer lending industry, serving lenders, investors, and settlement service providers. Its platform automates the preparation, delivery, and execution of loan documents while helping clients maintain regulatory compliance across the lending lifecycle. The company generates revenue through software licensing, transaction-based fees, and related implementation and support services.
- Document Management & E-signature
- Business Process Management
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 250
- Founded
- 1988
- Headquarters
- Torrance, United States of America
What 8 Arbolus experts think of DocMagic
NPS scores are consistently high, with 75% of respondents scoring 8 or above and an overall range from 6 to 10. The majority of high-value customers show positive renewal intent or are firmly committed, with pilot users displaying some uncertainty. Long-term implementation dominates, with over 75% of insights attributed to customers using DocMagic for more than one year. Key sentiment drivers are compliance assurance and robust automation, contributing to positive sentiment across role categories.Overall Customer Sentiment: Positive
Who reviewed DocMagic
- C-Suite 62% (5)
- Director 38% (3)
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Sentiment
50 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by DocMagic customers
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