Arbolus Intelligence

Dougs Compta

dougs.fr · Lyon 02, France

Dougs is a French online accounting firm that provides digital bookkeeping, tax filing, and advisory services primarily for freelancers, small businesses, and SMEs, combining proprietary software with chartered accountants. The company operates on a subscription model, offering fixed-price monthly plans that cover accounting production, tax and social declarations, and business management support. Its platform automates data collection from banks and invoicing tools while its in-house accountants handle compliance and advisory work remotely.

  • Accounting & Bookkeeping Software
  • Tax Automation
  • IT Consulting & Implementation
Listed in
Revenue
$25.0M
Employees
250
Founded
2014
Headquarters
Lyon 02, France

What 8 Arbolus experts think of Dougs Compta

NPS scores cluster high, with 67% of responses at 8 or 9, and only one at 3. Renewal intent is strong in low and mid spend brackets, moderate among the largest clients. Stickiness is high—over 80% report using the platform for more than a year, with rapid implementation for new clients. Experts consistently cite automation, affordability, and efficiency as strengths, though several mention the need for deeper advisory or more nuanced support for complex organizations. Overall Customer Sentiment: Positive

Who reviewed Dougs Compta

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 100% (8)
Other Generalist C-Suite NPS 9 Will renew Submitted Jun 2026
Legal Leader C-Suite NPS 9 Undecided Submitted Jun 2026
Executive C-Suite NPS 8 Will renew Submitted Jun 2026

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Dougs Compta.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+5 over 3 months
  • Mar 3
  • Jun 8
  • Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.

Praised

  • Scalability to Multientity Firms
  • AI-Driven Guidance
  • Expanding Support and Integration
  • Affordability and Comprehensive Coverage

Criticised

  • Limited Advanced Functionality
  • May Not Suit Complex Firms
  • Lack of Personalized Advisory
  • Pricing Increases without Value

What customers say

Affordability and Comprehensive Coverage
“It works well, is simple, and covers all the accounting processes my small business needs—with no hassle or extra charges.”
Automation and Efficiency
“I rely on Dougs for automatic invoice uploading, categorizing expenses, and seamless tax calculations—it's fast and truly streamlines my daily operations.”
User Experience and Real-time Visibility
“The platform links directly with my bank and provides instant access to revenue stats and expenses—it's efficient on both mobile and desktop, and I handle everything online.”

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • 8.5/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers
  • 3/10 Average score from customers not renewing

Top alternatives

Most weighed by Dougs Compta customers

Report

Customer Report - Sep 2026 Sep 2026 8 + 0

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