e-Builder
e-Builder provides cloud-based construction program management software that helps owners and capital project managers plan, design, and deliver construction projects by centralizing workflows, documents, budgets, and reporting. The platform is used by government agencies, healthcare systems, educational institutions, and other large asset owners to improve project visibility, cost control, and schedule performance. e-Builder generates revenue through subscription licensing, implementation, and related professional services.
- Construction Project Management
- Project & Work Management
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 1995
- Headquarters
- Sunrise Lake, United States of America
What 15 Arbolus experts think of e-Builder
NPS scores cluster mainly in the 7–8 range, with a single neutral (NPS 0) input and a minority at 5. Strongest positive sentiment (NPS 7–9) correlates with longer-term use and confirmed renewal intent. Most users engage at advanced implementation stages: 47% have used e-Builder for more than one year, 27% for less than a year, and 20% are in pilot/offboarding. Key themes are moderate loyalty, functional utility, and some uncertainty among new users. Overall Customer Sentiment: Positive
Who reviewed e-Builder
- C-Suite 87% (13)
- Manager 13% (2)
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Sentiment
-26 Net Promoter Score, from 15 scored reviews- Promoters 0
- Passives 11
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Mar 7
- Apr 7
- May 7
- Jul 7
- Aug 7
- Sep 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -26 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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