EHS INSIGHT

ehsinsight.com · Houston, United States of America

EHS Insight provides cloud-based environmental, health, and safety (EHS) management software that helps organizations track incidents, audits, compliance, training, and sustainability metrics. Its platform is used by industrial, energy, manufacturing, and other safety-critical businesses to manage regulatory requirements and improve workplace safety performance. The company generates revenue through subscription licensing and related implementation and support services.

  • EHS & Sustainability Software
Revenue
$9.0M
Employees
70
Founded
2009
Headquarters
Houston, United States of America

What 30 Arbolus experts think of EHS INSIGHT

NPS scores range from 2 (minimum) to 10 (maximum) with a notable cluster around 8–10, signaling strong satisfaction among most users and key decision-makers. Renewal intent is positive in top spenders/users but several mid-level influencers express uncertainty, citing pricing and value. Stickiness is highest in mature (>1 year) implementations and lowest in pilot stages. Strengths cited are usability, reporting, and audit support; weaknesses centre on cost increases, integration gaps, and scalability limitations.Overall Customer Sentiment: Positive

Who reviewed EHS INSIGHT

Total customers 30 29 current · 1 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 73% (22)
  • Director 17% (5)
  • Manager 10% (3)
Finance Executive C-Suite NPS 9
Operations Manager C-Suite NPS 8
Operations Leader C-Suite NPS 8 Undecided

Employer names and spend open in the full report, along with the other 27 customers.

Everything 30 customers told us about EHS INSIGHT.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

10 Net Promoter Score, from 30 scored reviews
  • Promoters 10
  • Passives 13
  • Detractors 7

Cumulative NPS by month

-1 over 6 months
  • Mar 8
  • Apr 7
  • May 8
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 17 across 4 companies.

Praised

  • Enhanced Mobile Incident Reporting
  • AI for Action Plan Automation
  • Customization for Regulatory Change
  • Easy Setup and Training

Criticised

  • User Adoption Challenges
  • Cost and Contractual Rigidity
  • Slow Regulatory Template Updates
  • Pricing Increases

What customers say

Easy Setup and Training
“Employee training and tool setup were straightforward, and the ability to attach photos and videos to reports is a real advantage.”
Customizable Reporting
“The reports are highly customizable and make it easy for us to pull specific data for audits and compliance tracking.”
User-Friendly Platform
“The platform is very user-friendly and our team was able to adopt it easily, even in multi-site operations.”

Renewal intent

Plan to renew 35%
  • Will renew 6
  • Undecided 8
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 18% 11 answers
  • Director 50% 4 answers
  • Manager 100% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 6.6/10 Average score from undecided customers
  • 4.3/10 Average score from customers not renewing

Top alternatives

Most weighed by EHS INSIGHT customers

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