Ellucian

ellucian.com · Malvern, United States of America

Ellucian provides software and cloud-based solutions for higher education institutions, including student information systems, enterprise resource planning, CRM, and analytics tools that support enrollment, finance, HR, and student success. The company serves colleges and universities globally and generates revenue through software licensing, SaaS subscriptions, and related professional and support services.

  • Enterprise ERP
  • IT Consulting & Implementation
Revenue
$900.0M
Employees
3,500
Founded
1968
Headquarters
Malvern, United States of America

What 49 Arbolus experts think of Ellucian

49 customers have reviewed Ellucian so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Ellucian

Total customers 49 47 current · 2 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 71% (35)
  • Director 13% (6)
  • Manager 16% (8)
Engineering Leader C-Suite NPS 10
Operations Leader Director NPS 8
Finance Leader C-Suite NPS 7

Employer names and spend open once the report publishes.

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Sentiment

6 Net Promoter Score, from 49 scored reviews
  • Promoters 16
  • Passives 20
  • Detractors 13

Cumulative NPS by month

+0 over 6 months
  • Feb 7
  • Apr 7
  • Jul 7
  • Aug 7
  • Sep 7
  • Oct 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 22 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 38%
  • Will renew 9
  • Undecided 11
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 47% 19 answers
  • Director 0% 2 answers
  • Manager 0% 2 answers
  • Not specified 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 6.6/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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