Emergency Reporting

emergencyreporting.com · Bellingham, United States of America

Emergency Reporting provides cloud-based records management and reporting software for fire and emergency medical services departments, enabling agencies to manage incident reporting, personnel, training, assets, and compliance with national standards. Its platform is used by municipal fire departments, EMS providers, and other public safety organizations on a subscription basis.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$18.0M
Employees
120
Founded
2003
Headquarters
Bellingham, United States of America

What 5 Arbolus experts think of Emergency Reporting

The NPS scores show a strong positive distribution, with 3 out of 5 experts rating the company 9 or higher, one giving an 8, and only one providing a lower score of 5. Users with over a year of use all report high satisfaction and stickiness, while the only lower NPS and negative engagement is from a user who is offboarding. Renewal intent is not specified; however, sentiment correlates closely with implementation longevity. Overall Customer Sentiment: Positive

Who reviewed Emergency Reporting

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Operations Generalist C-Suite NPS 9
Operations Leader C-Suite NPS 8
Operations Executive C-Suite NPS 5

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • May 9
  • Jun 10
  • Jul 9
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

For people who use Emergency Reporting

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