EMIS Group plc
EMIS Group plc is a UK-based healthcare technology company that develops and supplies clinical software and data solutions for primary care, community pharmacy, community and acute care, and other healthcare settings. Its products support electronic medical records, prescribing, patient engagement, and interoperability for NHS organizations, clinicians, and pharmacies, generating revenue through software licensing, recurring subscriptions, and related services. The company also provides analytics and data services to healthcare commissioners, life sciences organizations, and other stakeholders.
- Electronic Health Records
- Patient Engagement & Telehealth
- Data Integration & ETL
- Revenue
- $230.0M
- Employees
- 1,800
- Founded
- 1987
- Headquarters
- Leeds, United Kingdom
What 8 Arbolus experts think of EMIS Group plc
NPS scores are predominantly positive, with 71% (5 of 7) reporting scores of 6 or higher, including multiple 8s, 9s, and a 10. Two Users in OffBoarding have notably lower NPS (2, 7). Renewal intent aligns with high spend and Influencer personas, both confirming renewal. Stickiness is high, as most respondents have used the solution for over one year. Main themes are high value realization among committed customers and isolated dissatisfaction during offboarding.Overall Customer Sentiment: Positive
Who reviewed EMIS Group plc
- C-Suite 62% (5)
- Director 38% (3)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 3
- Detractors 2
Cumulative NPS by month
+3 over 4 months- May 4
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 7.5/10 Average score from customers who will renew
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