Emburse
Emburse provides cloud-based spend management and expense automation solutions that help businesses manage employee expenses, corporate cards, accounts payable, and travel spend, primarily through its Emburse, Certify, Chrome River, and related products. It serves mid-market and enterprise customers across industries, generating revenue via SaaS subscriptions, payment and card programs, and related implementation and support services.
- Expense Management
- Spend Management
- Accounts Payable Automation
- Revenue
- $260.0M
- Employees
- 1,400
- Founded
- 2014
- Headquarters
- San Francisco, United States of America
What 30 Arbolus experts think of Emburse
The most frequent NPS scores are 9 and 10, with 40% of experts rating Emburse at 9 or above. Renewal intent is strong: 67% of respondents indicate 'Yes', while only 7% are negative. Most customers report 'MoreThan1Year' for implementation, signifying product stickiness. Higher NPS and renewal rates are clustered with high spenders in finance and IT roles, underlining their satisfaction with product capability, support, and integration.Overall Customer Sentiment: Positive
Who reviewed Emburse
- C-Suite 79% (24)
- Director 18% (5)
- Manager 4% (1)
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Sentiment
36 Net Promoter Score, from 30 scored reviews- Promoters 15
- Passives 11
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 26 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 57% 14 answers
- 33% 3 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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