Arbolus Intelligence

Medius

medius.com · Linköping, Sweden

Medius is a cloud-based spend management and accounts payable automation software provider that helps mid-sized and large enterprises control, automate, and gain visibility into their invoice-to-pay processes. Its platform includes AP automation, procurement, supplier management, and expense tools that integrate with major ERP systems, and it generates revenue through SaaS subscriptions and related implementation services.

  • Accounts Payable Automation
  • Spend Management
  • Procurement & Sourcing
Listed in
Revenue
$90.0M
Employees
600
Founded
2001
Headquarters
Linköping, Sweden

What 29 Arbolus experts think of Medius

NPS scores are predominantly positive, clustered between 7 and 10, with few detractors below 6. Renewal intent is strong among high spenders and influencers, with some uncertainty from newer or lower-spend users. Stickiness is high, as most customers are in the 'more than one year' implementation stage. Key themes include strong AP automation, integration strength, but persistent concerns about AI, fraud detection, and customization flexibility.Overall Customer Sentiment: Positive

Who reviewed Medius

Total customers 29 29 current · 0 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 76% (22)
  • Director 14% (4)
  • Manager 10% (3)
Operations Executive Director NPS 5 Undecided Submitted Mar 2025
Engineering Executive C-Suite NPS 7 Undecided Submitted Aug 2025
Generalist Manager Manager NPS 8 Submitted Apr 2026

Employer names and spend open in the full report, along with the other 26 customers.

Everything 29 customers told us about Medius.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

13 Net Promoter Score, from 29 scored reviews
  • Promoters 9
  • Passives 15
  • Detractors 5

Cumulative NPS by month

+1 over 6 months
  • Apr 7
  • May 8
  • Jun 7
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 18 across 4 companies.

Praised

  • Reduction in Manual Process and FTEs
  • Intuitive and Easy to Integrate
  • Reliable AP Automation
  • Enhance AI and Autonomy

Criticised

  • ERP Integration as Switching Trigger
  • Support Quality and Compliance
  • Competitive AI Platforms
  • AI and Fraud Detection Gaps

What customers say

Reduction in Manual Process and FTEs
“The touchless booking and automation let us significantly reduce the staff needed for invoice processing and improve the quality of invoice handling across many countries.”
Intuitive and Easy to Integrate
“Medius is easy to use, straightforward, and excels at integrating into our ERP systems, making processes more automated and less reliant on manual intervention.”
Reliable AP Automation
“Medius reliably automates the extraction and coding of invoices from email, removes manual and paper elements from our workflow, and expedites approvals and payments, so I’m very satisfied with its consistent delivery.”

Renewal intent

Plan to renew 82%
  • Will renew 14
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 86% 14 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers

Top alternatives

Most weighed by Medius customers

Report

Customer Report - Oct 2026 Oct 2026 29 + 1

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