META BUSINESS
Meta Business is a Brazilian technology and consulting firm that provides ERP, CRM, and business management software implementation and support services, primarily around Microsoft Dynamics and related platforms, to mid-sized and large enterprises. The company helps clients design, deploy, and maintain integrated systems for finance, operations, and customer management, generating revenue through software licensing resale, implementation projects, and ongoing managed services. It serves customers across multiple industries in Brazil and Latin America.
- IT Consulting & Implementation
- Enterprise ERP
- Managed IT & Cloud Services
- Revenue
- $18.0M
- Employees
- 250
- Founded
- 1990
- Headquarters
- Porto Alegre, Brazil
What 94 Arbolus experts think of META BUSINESS
The NPS distribution is strongly positive, with 22% giving scores of 10, 30% at 9, and only 9% below 7. Renewal intent is consistently high among high and mid spenders, particularly those with established usage for over a year. Stickiness is strong, with 80% of respondents in the 'More Than 1 Year' implementation stage and most planning continued or increased spend. Key themes include confidence in the platform's scale and performance, tempered by concerns about attribution, support, and growing automation. Overall Customer Sentiment: Positive
Who reviewed META BUSINESS
- C-Suite 49% (46)
- Director 27% (25)
- Manager 24% (23)
Employer names and spend open in the full report, along with the other 91 customers.
Everything 94 customers told us about META BUSINESS.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
52 Net Promoter Score, from 94 scored reviews- Promoters 63
- Passives 17
- Detractors 14
Cumulative NPS by month
+1 over 6 months- May 8
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 30 across 9 companies.
Praised
- Cost Efficiency and ROI
- Unmatched Reach and Targeting
- Integrated Campaign Management
- AI and Automation Advancement
Criticised
- Support and Platform Bugs
- Attribution and Reporting Gaps
- Reduced Control with Automation
- Reliability and Platform Complexity
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 78% 18 answers
- 81% 16 answers
- 100% 9 answers
- 67% 3 answers
- 9.3/10 Average score from customers who will renew
- 6.2/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
Most weighed by META BUSINESS customers
Report
More in Consulting & Professional Services and ERP Software
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