eMaint
eMaint, a Fluke Reliability company, provides cloud-based computerized maintenance management system (CMMS) software that helps industrial, manufacturing, facilities, and fleet organizations manage work orders, assets, preventive maintenance, and inventory. The platform is sold on a subscription basis and is complemented by implementation, training, and support services to improve maintenance reliability and reduce downtime.
- Manufacturing Execution & Quality
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 200
- Founded
- 1986
- Headquarters
- Fort Lauderdale, United States of America
What 10 Arbolus experts think of eMaint
NPS scores are generally positive, with most respondents reporting 7–10. Renewal intent is split: about half are unsure or would not renew, reflecting a degree of churn risk. Stickiness shows a spread with the majority of experts beyond one year into their implementation, although there are isolated cases at pilot and offboarding stages. Key feedback centers on platform stability, compliance, and integration strengths, but initial onboarding complexity and configuration overhead are cited drawbacks. Overall Customer Sentiment: Positive
Who reviewed eMaint
- C-Suite 80% (8)
- Director 10% (1)
- Manager 10% (1)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about eMaint.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 8
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jan 8
- Mar 8
- Apr 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 16 across 2 companies.
Praised
- Platform Reliability and Performance
- Operational Efficiency
- Compliance and Documentation
- Proactive Compliance Features
Criticised
- Platform Instability Risk
- Price Hike Sensitivity
- Competitive Compliance Features
- Onboarding Complexity
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 40% 5 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
Top alternatives
Most weighed by eMaint customers
Report
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