Element Fleet Management
Element Fleet Management is a North American fleet management company that provides vehicle leasing, financing, maintenance, fuel, telematics, and related services to corporate, government, and institutional clients. It helps organizations optimize total cost of ownership, safety, and uptime across large car, truck, and equipment fleets through outsourced fleet administration and analytics-driven programs. The company generates revenue primarily from lease financing, service fees, and program management fees tied to fleet operations.
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $1.2B
- Employees
- 2,600
- Founded
- 2011
- Headquarters
- Toronto, Canada
What 9 Arbolus experts think of Element Fleet Management
NPS scores skew positive, with 67% of responses at 7 or above and multiple perfect 9-10 scores from both Users and Influencers. However, renewal intent is mixed: among those reporting, 50% indicate 'No', even from high NPS scorers, highlighting a disconnect between satisfaction and intent to stay. Stickiness is moderate, with 56% of implementations exceeding one year, but there are notable transitions into offboarding/pilot stages. Key quantitative theme: established users show strong NPS but some express intent to exit, making churn risk a salient concern.Overall Customer Sentiment: Neutral
Who reviewed Element Fleet Management
- C-Suite 78% (7)
- Director 22% (2)
Employer names and spend open once the report publishes.
Tell us when the Element Fleet Management report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 5
- Passives 2
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 0% 3 answers
- 100% 2 answers
- 8/10 Average score from customers who will renew
- 7.7/10 Average score from customers not renewing
More in ERP Software and Supply Chain & Logistics
Other companies in both categories with a customer report.
For people who use Element Fleet Management
Do you use Element Fleet Management at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Element Fleet Management have already contributed
Takes a few minutes. Your identity stays anonymous.