Elation Health, Inc.

elationhealth.com · San Francisco, United States of America

Elation Health provides a cloud-based electronic health record and clinical workflow platform designed for primary care and other outpatient practices, helping independent physicians manage patient records, coordinate care, handle e-prescribing, and support billing and reporting workflows on a subscription basis.

  • Electronic Health Records
  • Patient Engagement & Telehealth
  • Workflow Automation
Revenue
$80.0M
Employees
500
Founded
2010
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of Elation Health, Inc.

NPS scores are consistently high, with 88% of experts assigning scores of 7 or above, and 38% rating it 9. Renewal intent is confirmed for high-spend users, with the largest single client reporting uncertainty and another indicating non-renewal. 88% of experts are in advanced (more than 1 year) implementation stages, supporting strong stickiness. The overall theme is robust satisfaction and long-term adoption, with minor renewal risk among the largest accounts.Overall Customer Sentiment: Positive

Who reviewed Elation Health, Inc.

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 38% (3)
  • Manager 12% (1)
Revenue Leader Director NPS 8 Undecided
Operations Leader Director NPS 9
Operations Leader Director NPS 7 Not renewing

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 5
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 0% 2 answers
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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