eFront S.A.
eFront S.A. provides alternative investment management software that helps private equity, real estate, infrastructure, and other alternative asset managers and institutional investors manage portfolios, fund administration, reporting, and risk. Its platform supports front-to-back-office workflows including fundraising, deal flow, performance analytics, and investor reporting, generating revenue through software licenses, subscriptions, and related services. The company primarily serves asset managers, limited partners, and service providers in the global alternative investments industry.
- Wealth & Investment Software
- Business Intelligence & Dashboards
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 1999
- Headquarters
- Neuilly-sur-Seine, France
What 20 Arbolus experts think of eFront S.A.
NPS is consistently high, with the majority of experts rating between 7 and 10, and multiple scores of 9 or 10 from both influencers and users. Renewal intent is strong, particularly among high spenders, with only one signal of uncertainty from a new client. Stickiness is high, with 90%+ of implementations active for over 1 year. Recurring themes include strong reporting and data centralization, but a notable learning curve and implementation complexity for less mature organizations. Overall, confidence in BlackRock as a parent company and evolving automation capabilities are viewed favorably.Overall Customer Sentiment: Positive
Who reviewed eFront S.A.
- C-Suite 74% (15)
- Director 16% (3)
- Manager 11% (2)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about eFront S.A..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 20 scored reviews- Promoters 8
- Passives 10
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Jan 9
- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Praised
- AI-Driven Reporting and Analytics
- Enhanced Automation
- Integrated Private Markets Infrastructure
- Centralization and Scalability
Criticised
- Heavy Administrative Requirements
- Comparative Cost and Charging Model
- High Learning Curve
- Switch Driven by Better Usability
What customers say
Renewal intent
Plan to renew 86%Plan to renew, by seniority
- 83% 6 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
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