EFORCE Software

eforcesoftware.com · Loganville, United States of America

EFORCE Software provides public safety software solutions for law enforcement and related agencies, offering cloud-based records management, computer-aided dispatch, jail management, and mobile applications to manage incidents, reporting, and operations. The company serves police departments, sheriff’s offices, dispatch centers, and other public safety organizations, generating revenue through software licensing, subscriptions, and related services.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
60
Founded
2003
Headquarters
Loganville, United States of America

What 10 Arbolus experts think of EFORCE Software

NPS scores are consistently strong, with two experts indicating 10, three at 9, three at 8, and one at 7, averaging a high overall sentiment. Renewal intent is affirmative among all influencers, especially those with high spend and mature implementations. Most users are at pilot or early stages, where NPS remains elevated, suggesting positive initial reception. Adoption is highest among large spenders who also express high satisfaction. Overall Customer Sentiment: Positive

Who reviewed EFORCE Software

Total customers 10 10 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 40% (4)
  • Director 40% (4)
  • Manager 20% (2)
Revenue Leader Not specified NPS 8
Revenue Generalist Not specified NPS 10
Revenue Leader C-Suite NPS 7

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • Mar 9
  • May 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 60 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 2 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 9.5/10 Average score from customers who will renew

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