DOT COMPLIANCE
Dot Compliance provides cloud-based quality management system (QMS) software built on Salesforce for life sciences and other regulated industries, helping organizations manage quality, compliance, and regulatory processes such as document control, training, deviations, CAPA, and audits. The company sells its platform on a subscription basis to pharmaceutical, biotech, medical device, and related companies that must comply with FDA, EMA, and other global regulations.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2015
- Headquarters
- Kfar Saba, Israel
What 18 Arbolus experts think of DOT COMPLIANCE
NPS scores trend strongly positive, with average in the 8-10 range across most accounts and peaks from high-spending, influencer-driven customers. 65% of respondents signal definite renewal, with the remainder indicating uncertainty but not strong negative intent. Implementation stages are mature in more than half of accounts (over one year live), correlating with higher NPS and multi-year contract size.Overall Customer Sentiment: Positive
Who reviewed DOT COMPLIANCE
- C-Suite 89% (16)
- Director 11% (2)
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Sentiment
27 Net Promoter Score, from 18 scored reviews- Promoters 8
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 46%Plan to renew, by seniority
- 45% 11 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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