DLRdmv
DLRdmv provides electronic vehicle registration and titling software that connects automotive dealers with state motor vehicle agencies to streamline title processing, registration, and compliance. The company serves franchised and independent auto dealers, lenders, and state DMVs, generating revenue through software licensing and transaction-based fees. Its platform automates paperwork, reduces processing time, and helps dealers manage title and registration workflows digitally.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 80
- Founded
- 2013
- Headquarters
- Richmond Heights, United States of America
What 12 Arbolus experts think of DLRdmv
NPS distribution skews very positive: 67% scored 9 or 10, with only one response at 5 and one at 6. Renewal intent is largely positive: 89% selected "Yes" with just one "Not Sure". Stickiness is high—56% have used the system for over a year, and 33% are in pilot or first-year stages. Quantitative patterns highlight broad satisfaction, high retention likelihood, and a clear trend of pilot conversion to long-term usage.Overall Customer Sentiment: Positive
Who reviewed DLRdmv
- C-Suite 58% (7)
- Director 17% (2)
- Manager 25% (3)
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Sentiment
33 Net Promoter Score, from 12 scored reviews- Promoters 7
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Oct 7
- Jan 8
- Mar 8
- Jul 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 90%Plan to renew, by seniority
- 100% 5 answers
- 100% 2 answers
- 67% 3 answers
- 8.7/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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