Diamant Software GmbH
Diamant Software GmbH develops and sells financial accounting and controlling software for mid-sized organizations, public institutions, and non-profits, focusing on cloud-based financial management, consolidation, and reporting solutions. Its products integrate with ERP and industry systems to handle general ledger, accounts payable/receivable, asset accounting, and analytics. The company generates revenue through software licenses and subscriptions, implementation projects, and ongoing support and maintenance services.
- Accounting & Bookkeeping Software
- Financial Planning & Analysis
- Mid-Market & SMB ERP
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 1980
- Headquarters
- Bielefeld, Germany
What 14 Arbolus experts think of Diamant Software GmbH
Diamant demonstrates strong overall NPS, with most experts scoring in the promoter range (7–10). Renewal intent is high, particularly among high spenders and finance/IT leaders. Stickiness is notable, with nearly all users implemented for more than a year. Key feedback themes include ease of integration, automation, fair pricing, reliable compliance, with occasional concerns about cloud evolution and innovative features. Churn risk centers on price sensitivity and innovation lag.Overall Customer Sentiment: Positive
Who reviewed Diamant Software GmbH
- C-Suite 75% (11)
- Manager 25% (4)
Employer names and spend open in the full report, along with the other 11 customers.
Everything 14 customers told us about Diamant Software GmbH.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
21 Net Promoter Score, from 14 scored reviews- Promoters 6
- Passives 5
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Jun 7
- Jul 7
- Sep 7
- Nov 8
- Dec 8
- Jul 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 21 across 3 companies.
Praised
- Modular Expansion and User Adoption
- Greater Automation Potential
- Improved Analytics and Reporting
- Cost Efficiency and Reliability
Criticised
- Price Sensitivity and Competitor Pricing
- Breakthroughs in AI-Driven Solutions
- Competition from ERP Vendors
- Limited Advanced Features and Cloud Innovation
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 44% 9 answers
- 67% 3 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7.7/10 Average score from customers not renewing
Top alternatives
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