Dentrix
Dentrix, a product of Henry Schein One, provides dental practice management software that helps dental offices manage scheduling, clinical charting, billing, insurance claims, and patient communications. The platform is used by general and specialty dental practices to streamline front-office and clinical workflows and integrate with imaging, payment, and other third-party systems. Dentrix generates revenue through software licensing, subscriptions, and related services sold to dental practices and dental service organizations.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 400
- Founded
- 1985
- Headquarters
- American Fork, United States of America
What 10 Arbolus experts think of Dentrix
NPS scores are bimodal, with several high ratings (7–10) from Users but notably low scores (0–1) from Influencers. Renewal intent is mixed: out of the two explicit responses, one is a firm Yes and one is No, with another marked as Not Sure. Over 60% of implementations are reported as More Than 1 Year, showing strong stickiness among most user personas, though 30% are in OffBoarding or Pilot stages. Thematic analysis suggests higher satisfaction and retention among operational users, but possible disengagement among influencers and very large accounts. Overall Customer Sentiment: Neutral
Who reviewed Dentrix
- C-Suite 60% (6)
- Director 30% (3)
- Manager 10% (1)
Employer names and spend open once the report publishes.
Tell us when the Dentrix report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 2
- Detractors 4
Cumulative NPS by month
+5 over 6 months- May 1
- Jul 5
- Aug 6
- Feb 6
- May 7
- Jun 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 33% 3 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 0.5/10 Average score from customers not renewing
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Dentrix
Do you use Dentrix at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 10 customers of Dentrix have already contributed
Takes a few minutes. Your identity stays anonymous.