Shopmonkey
Shopmonkey provides cloud-based shop management software for auto repair and maintenance businesses, helping them manage estimates, work orders, scheduling, parts, invoicing, and customer communication in a single platform. The company serves independent repair shops and multi-location operators, generating revenue through subscription plans and add-on services.
- Project & Work Management
- Payment Processing
- Revenue
- $45.0M
- Employees
- 350
- Founded
- 2016
- Headquarters
- Palo Alto, United States of America
What 9 Arbolus experts think of Shopmonkey
9 customers have reviewed Shopmonkey so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Shopmonkey
- C-Suite 67% (6)
- Director 11% (1)
- Manager 22% (2)
Employer names and spend open once the report publishes.
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Sep 7
- Nov 8
- Dec 7
- Jun 7
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 33% 3 answers
- 0% 2 answers
- 10/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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