SILAE
Silae is a French software company that provides cloud-based payroll and HR management solutions for accounting firms and small to mid-sized businesses, offering tools to automate payroll calculations, compliance, and employee administration. Its platform is typically sold on a subscription basis to professional service providers and enterprises that manage payroll for their own staff or on behalf of clients.
- Payroll
- HRIS & Core HR
- Accounting & Bookkeeping Software
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2010
- Headquarters
- Aix-en-Provence, France
What 12 Arbolus experts think of SILAE
NPS responses for SILAE are largely positive, with the majority scoring between 7 and 10. Renewal intent is generally high among experienced users, though some newer or pilot-stage influencers express uncertainty. Stickiness is strong, as most experts have used the platform for over one year and emphasize reliance on payroll accuracy and compliance. Key qualitative themes are automation, reliability, and compliance support—tempered by concerns about integration limits and cost for smaller organizations.Overall Customer Sentiment: Positive
Who reviewed SILAE
- C-Suite 67% (8)
- Director 22% (3)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about SILAE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 12 scored reviews- Promoters 3
- Passives 8
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Oct 7
- Apr 7
- Jun 7
- Aug 7
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 10 across 3 companies.
Praised
- Payroll Accuracy and Compliance
- Efficient HR Data Management
- Automation Reduces Errors
- Reporting and User Experience
Criticised
- Integration and User Learning Curve
- Manual Administration Requirement
- Cost of Ownership
- AI and Tech Displacement
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by SILAE customers
Report
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