Sitetracker
Sitetracker provides cloud-based project and asset management software designed for companies that deploy and operate critical infrastructure such as telecom networks, utilities, and renewable energy assets. Its platform centralizes project planning, field execution, asset tracking, and financial reporting to help enterprises manage high-volume, distributed deployments. Sitetracker generates revenue through subscription licensing and related professional services for infrastructure owners, operators, and service providers.
- Project & Work Management
- Field Service Management
- Asset Performance Management
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 2013
- Headquarters
- Hoboken, United States of America
What 9 Arbolus experts think of Sitetracker
NPS scores range from 7 to 10, with a mean in the positive territory among both role categories. Renewal intent is mixed: 50% of customers indicate clear intent to renew, 37.5% are unsure, while remaining customers did not specify. Most customers, especially high-spenders, report deployments in 'More Than 1 Year' stage, suggesting established usage patterns and integration. Key sentiment themes include satisfaction with core platform reliability and automation, tempered by some ongoing uncertainty linked to strategic fit and evolving requirements among top spenders.Overall Customer Sentiment: Positive
Who reviewed Sitetracker
- C-Suite 44% (4)
- Director 56% (5)
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Sentiment
44 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 5
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Nov 9
- Dec 8
- Mar 8
- Apr 9
- May 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 44 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 100% 3 answers
- 40% 5 answers
- 9.2/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
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