Skyward
Skyward is a software company that provides student information systems and enterprise resource planning solutions for K–12 school districts and municipalities, helping administrators manage student data, finance, HR, and operations in a single platform. Its products are sold primarily to public and private school systems and local governments on a subscription and services basis.
- Enterprise ERP
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 650
- Founded
- 1980
- Headquarters
- Stevens Point, United States of America
What 9 Arbolus experts think of Skyward
NPS scores range widely from 2 to 10, with high scores coming from districts with mature implementations. Renewal intent is positive among high spenders (>$75,000), but uncertainty or negative disposition appears in lower spend and shorter tenures. Most long-term users show solid stickiness, while pilot and onboarding stages correlate with greater risk of churn. The main themes are satisfaction linked to implementation maturity, and risk of attrition during early stages.Overall Customer Sentiment: Neutral
Who reviewed Skyward
- C-Suite 33% (3)
- Director 44% (4)
- Manager 22% (2)
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Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 2
- Detractors 4
Cumulative NPS by month
+1 over 5 months- Jul 6
- Jan 6
- May 6
- Jun 6
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 2 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 2 answers
- 75% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 3.5/10 Average score from customers not renewing
Top alternatives
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