SNAPSHEET
Snapsheet is an insurtech company that provides virtual claims management and appraisal software for auto and property insurers, enabling carriers, TPAs, and self-insured organizations to digitize and automate the end-to-end claims process. Its cloud-based platform supports photo-based estimating, workflow automation, and payments, and the company generates revenue through SaaS subscriptions and related services to insurance industry clients.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $55.0M
- Employees
- 350
- Founded
- 2011
- Headquarters
- Chicago Loop, United States of America
What 8 Arbolus experts think of SNAPSHEET
NPS scores are concentrated in the 8-9 range for most customers, with one notable NPS 6 among Users. 100% of Influencers report intent to renew, representing all reported spend. All customers report more than one year of implementation, indicating strong stickiness and established value. The dominant themes are long-term satisfaction and preference for continued partnership, especially among high spenders.Overall Customer Sentiment: Positive
Who reviewed SNAPSHEET
- C-Suite 88% (7)
- Manager 12% (1)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jan 8
- May 8
- Apr 7
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 21 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 80% 5 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by SNAPSHEET customers
More in Consulting & Professional Services and ERP Software
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