Origami Risk
Origami Risk provides cloud-based risk management, safety, compliance, and insurance core systems software for corporations, insurers, brokers, and public entities, helping them manage claims, policies, safety incidents, and related data in a single platform. The company generates revenue through subscription licensing, implementation, and related professional services for its SaaS solutions.
- Insurance Software
- IT Consulting & Implementation
- Business Intelligence & Dashboards
- Revenue
- $150.0M
- Employees
- 600
- Founded
- 2009
- Headquarters
- Chicago Loop, United States of America
What 33 Arbolus experts think of Origami Risk
NPS is generally positive, averaging 8 among Users and 7 among Influencers, with a range from 3 to 10. Renewal intent is mixed: ~35% indicate clear intent to renew, ~45% are unsure, and ~20% indicate no renewal (notably among high spenders). Most customers are in the MoreThan1Year implementation stage, signaling strong product stickiness and embedded workflows. Key themes include high satisfaction among long-term users but churn risk with high-spend, uncertain-renewal segments.Overall Customer Sentiment: Positive
Who reviewed Origami Risk
- C-Suite 76% (25)
- Director 15% (5)
- Manager 9% (3)
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Sentiment
21 Net Promoter Score, from 33 scored reviews- Promoters 16
- Passives 8
- Detractors 9
Cumulative NPS by month
+1 over 6 months- Apr 7
- Jun 8
- Jul 8
- Aug 7
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 18 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 35%Plan to renew, by seniority
- 50% 12 answers
- 0% 3 answers
- 0% 2 answers
- 8.2/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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