Arbolus Intelligence

osapiens Holding GmbH

osapiens.com · Heidelberg, Germany

osapiens Holding GmbH develops SaaS platforms that help enterprises comply with global supply chain, product traceability, ESG, and corporate due diligence regulations, particularly in Europe. Its cloud solutions connect and analyze data across supply chains to automate compliance reporting, risk management, and transparency obligations for large and mid-sized companies. The company generates revenue through subscription-based software and related implementation and support services.

  • Business Process Management
  • Data Integration & ETL
  • GRC & Compliance Automation
Listed in
Revenue
$45.0M
Employees
350
Founded
2018
Headquarters
Heidelberg, Germany

What 27 Arbolus experts think of osapiens Holding GmbH

NPS scores cluster between 7–10, with most users and influencers providing strong positive ratings, although there is a single outlier at 0 NPS. Renewal intent is mixed: 25% explicitly state renewal, 45% are not sure, and 15% indicate no intent. Stickiness aligns with mature deployments and operational use, with pilot users and early-stage adopters less committed. Key feedback themes stress platform flexibility, compliance adaptability, seamless integration, but also price and customization demands.Overall Customer Sentiment: Positive

Who reviewed osapiens Holding GmbH

Total customers 27 25 current · 2 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 56% (15)
  • Director 26% (7)
  • Manager 19% (5)
Operations Leader C-Suite NPS 8 Undecided Submitted Oct 2025
Operations Leader C-Suite NPS 10 Will renew Submitted Apr 2026
Data Leader C-Suite NPS 7 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 24 customers.

Everything 27 customers told us about osapiens Holding GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

18 Net Promoter Score, from 27 scored reviews
  • Promoters 8
  • Passives 16
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • Jun 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 17 across 2 companies.

Praised

  • Volume-Based License Growth
  • Regulatory Expansion Drives Adoption
  • Expansion into Broader Operational Modules
  • Operational Time Savings and ROI

Criticised

  • Technical Setup for Customization
  • Higher Pricing Versus Basic Tools
  • Support for Advanced Reporting
  • Price Increases without Value Add

What customers say

Operational Time Savings and ROI
“Since implementing osapiens, we reduced manual processing time by over 60%, achieving significant ROI through efficiency gains and reduced compliance risk.”
Audit Trail and Regulatory Focus
“The platform provides robust automated audit trails and direct ERP integration, which are essential for meeting strict regulatory compliance and audit requirements.”
Modular Flexibility and Fast Deployment
“I value the exceptional modular flexibility, seamless ERP integration, and quick onboarding, making it easy for non-technical users to adopt and scale compliance coverage.”

Renewal intent

Plan to renew 39%
  • Will renew 7
  • Undecided 9
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 25% 8 answers
  • Director 57% 7 answers
  • Manager 33% 3 answers
  • 8.9/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

Top alternatives

Most weighed by osapiens Holding GmbH customers

Report

Customer Report - Oct 2026 Oct 2026 27 + 4

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