Pagero

pagero.com · Sweden

Pagero provides a cloud-based network and software platform for electronic invoicing, e-ordering, and related compliance services, helping businesses and public sector organizations automate purchase-to-pay and order-to-cash processes in line with local tax and e-document regulations. The company generates revenue through subscriptions and transaction-based fees for access to its network and compliance services, as well as implementation and support. Pagero serves enterprises, SMEs, and government entities globally across multiple industries.

  • Procurement & Sourcing
  • Accounts Payable Automation
  • Accounts Receivable Automation
Revenue
$120.0M
Employees
850
Founded
2009
Headquarters
Sweden

What 5 Arbolus experts think of Pagero

NPS scores are generally high: 40% gave NPS of 9, 20% NPS of 8, 20% NPS of 7. Only one respondent showed modest sentiment (NPS 5, unsure renewal). Three out of four respondents with spend and renewal data show both high spend and high confidence in renewal. Implementation stage data shows engagement from both new (40% less than 1 year) and established (>1 year) customers. Core themes include positive sentiment among those investing heavily and prioritizing compliance/automation.Overall Customer Sentiment: Positive

Who reviewed Pagero

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Executive C-Suite NPS 8 Will renew
Revenue Partner C-Suite NPS 9
Finance Leader C-Suite NPS 7 Will renew

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+1 over 3 months
  • Apr 7
  • May 7
  • Jun 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 14 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • 8/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers

Top alternatives

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